We follow a modernization course that includes the direct support of the insured people in case of a claim, the constant update of our technological system, the upgrade of our products in terms of quality and the education of our personnel.
We identify changes in the market promptly allowing us to adapt to the newly created needs on time
Our company's consistency and prompt response time is reflected upon the satisfaction survey recently taken by clients, which yielded a 95.2 % percentage of reliability..
The objective evaluation of commitments and the quick fulfillment of compensations are our main directing factors in serving our clients regarding their due compensations. Applications for a fair and swift service of our clients we have adopted the last few years have a stable focus on client priority and have yielded great results which are apparent in our long-term relationships with our clients.
In 2013, we entered a new era in all levels of the company's functionality which we have topped-off with the new service Progressive Direct with immediate benefits on service quality, amplifying our capabilities of swift completions. Progressive Direct offers immediate and personalised service in car, home and employer liability insurances. We follow a client-centric approach with a strategic priority on any functional activities or practices that may benefit our clients.
We respond with swiftness and flexibility to the limitless capabilities and improvements of the way we work and the services we can provide through technology, saving time and reducing costs. All of our moves are done with the purpose of creating value for the client with respect to the company's reliability.
Progressive Insurance provides the flexibility of automatic payment of your premiums with the safety of JCC’s operational transactions.
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